400DIANHUAYUNHUJIAOZHONGXINSHIYIGEYOU10WEISHUZIZUCHENGDEQUANGUOWEIYIJIERUHAOMA,YOUSANDAYUNYINGSHANGWEIZHENGFU、QISHIYEDANWEITIGONGDEYIZHONGZHUBEIJIAOFENTANFUFEIDEYUYINYEWU,TASHIJIYUYUNJISUANHEHULIANWANGTONGXUNJISHUCHEDIDIANFUCHUANTONGHUJIAOZHONGXIN,QIYEWUXUGOUMAIRENHERUAN、YINGJIANXITONG,ZHIXUANXUGOUMAIZUOXISHIYONGZHANGHAO,JIKEKUAISU、DICHENGBENDEYONGYOUZIJIDEHUJIAOZHONGXIN。
10余年专业云呼叫中心积累,从专业语音服务,
演进成全渠道智能化的“全能行”产品。
呼叫中心云服务,是"系统"更是"运营",
平台运行稳定是好产品的基础。
单平台实现20000座席并发、
10000呼叫并发。
JIZHONGBUSHU、QUANGUOFENBUBUSHU、YIDONGZUOXI,RENHESHIJIAN、DIDIAN,DOUKEYIFANGBIANJIERUFUWU。
SHIYONGMENJIANDI,KEHUWUXUYICIXINGTOUZIGOUMAIRUANJIANXITONGHEYINGJIANSHEBEI,ZHENZHENGDICHENGBEN,GAOXIAOYI。
TONGGUOYUNPINGTAIRUANJIANKEYIJINXINGYINGXIAOGUOCHENGFENXI,HAIKEYISHUJUHUAKEHUXINGWEI,QIYETONGGUODASHUJUFENXIJINGZHUNYINGXIAO,TIGAOSHANGJIZHUANHUALV。
TONGGUOYUNPINGTAIDECRMKEHUGUANLI,TISHENGFUWUPINZHI,JIANLIKEHUHEQIYEZHIJIANYIDAOLIANJIEDEQIAOLIANG,KEHUKEYIHUODESUOXUXINXI,PINPAIXINGXIANGDEJIAZHIJIANGDEDAOTISHENG。
QIYEZONGJI、DIANZIGONGDAN、TONGJIBAOBIAO、SBCFUWUDENGSHIXIANQUANGUOCHENGGUANLI,TISHENGYINGXIAOXIAOLV。
YEWUZIXUN
多用于营销型和服务型的企业,客户咨询量大,400电话减少占线,确保不漏接任何一个客户。YINGXIAOTUIGUANG
适用于企业通过传统媒体和互联网方式进行推广宣传,400电话一个号码接听全国,免收长途通话费,降低企业营销成本。SHOUHOUFUWU
通过IVR语音导航功能,帮助用户快速选择对应的产品部门及故障类型,优化用户沟通流程。KEHUGUANLI
自主研发爱讯平台,记录400电话的通话数据及客户信息,搭建企业客户数据库,方便企业跟踪分析客户情况。LAIDIANHUOWAIHUSHI,DANPINGXIANSHIKEHUXIANGXIXINXIJILISHIGOUTONGJILU,FANGBIANKEFURENYUANCHAXUN。
ZHICHISUIJIFENPEI、KONGXIANSHIJIANFENPEI、DILILUYOUFENPEI、LISHIZIXUNFENPEI。
JILUBAOCUNKEHUXINGMING,DIANHUA,GOUTONGJILUDENGXINXI,YOUXIAOGENJINKEHU,QINGXIZHANGWOKEHUGENJINZHUANGKUANG。
ZHINENGGONGDANGUANLI,SHISHIGENZONGGONGDAN,KUAISUJIANSUO,XINXIJIAZHIHELILIYONG。KUABUMENXIEZUOGOUTONGWUFENGLIUZHUAN,LINGHUO、GAOXIAO、ZHUANYE。
YIBAOBIAOXINGSHIZHANXIANKEFUGONGZUOXIANGQING,MINGXIPINGTAIHUAWUBIANHUAQINGKUANG,YOULIYUZUOXIPAIBAN。
DUITONGHUAJINXINGLUYIN,TISHENGHUIFANGFANKUIDEXIAOLVHEJINGZHUNXING,YOUZHUYUDUIKEFUGONGZUOJINXINGGONGPINGGONGZHENGDEZHIJIANPINGCE。
DUOWEIDU、QUANFANGWEISHISHISHUJUJIANKONG,JIGONGSIYUNYINGTIGONGQIANGDADESHUJUZHICHI,BANGZHUQIYEQINGXIRENZHIZISHENYEWUFAZHANZHUANGKUANG。
CHANPINZHISHICHANGJIANWENTIGONGXIANG,GOUTONGNEIRONGCHENDIANGUANLI,JIANGDIQIYEPEIXUNCHENGBEN,SUODUANCHAXUNSHIJIAN,YOUXIAOTISHENGYEWURENYUANGONGZUOXIAOLV。